Homestay coordinators are connected to the host community and carefully select the host families following a stringent screening process. Families and visitors have access to support 24/7. 

Monday to Friday - 08:00 am to 08:00 pm EST.

For general questions, please email your regional homestay coordinator.

If host families have any urgent requests and are in need of support, they can reach our 24-hour support line at 1 (866) 388-6543.