Frequently Asked Questions

  1. Where do guests come from?
  2. What is the selection process for a host family?
  3. Can I host if I am a single-parent, retired couple, or a single lady?
  4. Do guests require their own bedroom?
  5. Do guests require their own washroom?
  6. Are host families paid or compensated?
  7. Do we have to host for the whole program length?
  8. What if we encounter challenges with hosting a guest?
  9. I am planning to host another student, we have a new pet, our email or telephone number has changed….
  10. We have moved or are planning to move…
  11. We are planning to go skiing, snowboarding, horseback riding, kayaking or other high-risk activity that requires a waiver to be signed prior to participation.
  12. I am planning a trip to a cottage or another city over the weekend. What do I need to do?
  13. I am planning a trip to the USA and my student on the High School Program would like to join us. What do we need to do to prepare?
  14. We had an unexpected event arise and have to go out of town. What do we do?

Where do guests come from?

MLI Homestay welcomes guests from across Europe, Latin America and Asia. 

What is the selection process for a host family?

Visit the Application Process page to learn more.

Can I host if I am a single-parent, retired couple, or a single lady?

MLI Homestay is a network of host families that are culturally diverse, come in all shapes and sizes, and come from all walks of life.  What they all share in common is their love of the hosting experience and their dedication to providing a home away from home for their guests. 

Do guests require their own bedroom?

Yes, guests must have a private room, bed, dresser or closet and desk (for students). 

In the case of a double placement where guests are booking a homestay through a group program, two guests of the same gender may share a room if they are each provided their own bed. 

Do guests require their own washroom?

No, guests are not expecting to have a private washroom. 

Are host families paid or compensated?

Yes, host families are compensated to help alleviate the expenses associated with having an extra person in the home.  Hosting is not meant to be a business, but rather a choice to participate in a rewarding experience for the whole family. 

Do we have to host for the whole program length?

Yes, we would ask that families commit to hosting for the duration of the program.  As programs vary in length, you will be notified of the duration when you are approached to see if you are interested in hosting for a particular program or guest. 

We do understand that family situations can change, and are there to support you and the guest if something unexpected happens and you request to stop hosting.  The MLI Homestay Coordinator is your main contact to discuss any issues or changes and will help you to reach a solution. 

What if we encounter challenges with hosting a guest?

We are committed to making sure that our guests and host families are able to get the most out of this experience. If you encounter challenges, we invite you to discuss them with your Homestay Coordinator or Homestay Team at head office. In our experience, there are many opportunities for clearing up miscommunications, mediating small concerns and communicating expectations within the first few days of hosting that will end up leading to a great experience together.  There is an experienced team here at MLI Homestay that is ready to guide and support you, whether you are a first-time host or an experienced host family.  

I am planning to host another student, we have a new pet, our email or telephone number has changed….

It is very important that MLI Homestay has the most up to date information on host families who are currently hosting or confirmed to host a guest in the near future. Please contact the Homestay Coordinator to provide up to date information on any changes to your home and family immediately. 

We have moved or are planning to move…

Please update MLI Homestay with your new address and date of move via your Homestay Coordinator.  If you are currently hosting or confirmed to host a guest in the near future, our Homestay Coordinator will set up a visit with you in your new home to update your profile pictures and safety inspection.  

If you are moving out of the community and still want to host, we will arrange a home visit at your new home with your new Homestay Coordinator to update your profile and get to know your local support contact. 

We are planning to go skiing, snowboarding, horseback riding, kayaking or other high-risk activity that requires a waiver to be signed prior to participation.

Please complete the High Risk Activity Waiver (pdf uploaded to Basecamp) and send to info@mlihomestay.com for agreement and signature by the natural parents. 

I am planning a trip to a cottage or another city over the weekend. What do I need to do?

MLI Homestay requires you to notify us of the trip so that we can pass that information along to the natural parents and agent (if applicable). 

To report an overnight trip with your student please complete the Travel Request Form

I am planning a trip to the USA and my student on the High School Program would like to join us. What do we need to do to prepare?

Procedures / Documents required for Cross Border Travelling:

1. Request Travel Permission Letter from MLI Homestay (minimum 2 weeks advance notice prior to departure).  This letter will be signed by the natural parents and returned to you within a few days. 

2. The student must carry with them:

a. Travel Permission Letter signed by natural parents

b. Canadian Study Permit (this should already be stapled inside the students passport)

c. Copy Letter of Acceptance from the program/school (student will have a copy of this)

d. Copy of Medical Insurance – if the student is with GuardMe then they are covered for US travel, however if they have their own they need to check with their parents/agent that they have coverage in USA. 

Crossing by land

a. At the US border, complete the Visa Waiver Program Form I-94W (green) and have US$10 ready the fee. Below is the sample of the form. It is important to have the bottom piece stapled onto the passport. THE STUDENT/HOST MUST make sure that the bottom part of the I-94W form is given back to the Canadian Border Patrol UPON RE-ENTERING CANADA unless they are planning to return to the US within 90 days. If they are not sure they should return it or else you will not be allowed to re-enter the US after it expires.  

Crossing by Air or Sea: 

a. Assist the student with applying for the ESTA Visa Waiver (minimum 72 hours prior to travel) online

b. Write down the “Application Number.  In most cases the electronic system for Travel Authorization will provide instant status on application. In other cases an answer will be returned within 72 hours. You are authorized to travel to USA under the Visa Waiver Program only if your travel authorization is APPROVED.

** Remember to have ALL the documents in place prior to border crossing**

We had an unexpected event arise and have to go out of town. What do we do?

If it is not possible for the guest to travel with you and your family for this event, for example in the case of a funeral or for an unexpected work matter, we can arrange to set up a temporary respite family to host your guest for a few nights. Please contact your Homestay Coordinator as soon as you know about this change in your schedule and we will be sure to assist as quickly as possible.